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Independent Audit

Independent Audit and Inspection

Every Bina-certified contractor’s work is subject to independent audit by Bina Academy Standards Inspectors — a function that operates separately from the commercial side of the Bina Group.

Scope

What we inspect

Random audits

Unannounced checks of certified contractors’ work.

Complaint investigations

Investigations triggered by a reported concern.

Failure investigations

Root-cause review of failures, feeding the standards.

Renewal assessments

Continuing-competence checks at renewal.

Independence

A separate function

Standards Inspectors carry a distinct title, a separate reporting line, and a separate identity from the Bina Marketing technical team. The function that verifies is not the function that sells.

Process

How an inspection runs

Request or trigger

A scheduled audit, renewal, or a reported concern.

On-site assessment

Work is assessed against the published standard.

Finding & right of response

A finding is issued; the contractor may respond before a decision.

Decision

Maintain, suspend, or revoke — recorded in the registry.

Report a failure or complaint

Concerns about certified work are routed to the inspection function only — never to sales. Email standards@binaacademy.com with the project, contractor, and details.

Report a concern →
Conduct

Inspector code

Inspectors act independently, declare conflicts, judge only against the published standard, and may not hold a commercial interest in the outcome.